Terms & Conditions

1. Acceptance of Terms

By accessing this website or using our services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with these terms, please discontinue use of our website.

2. Bookings & Payment

Reservations made via this website are only confirmed once you receive an official confirmation email from Villa Song Saigon.
Some bookings may require advance payment or valid credit card details to guarantee your stay.

3. Cancellations & Refunds

Cancellation policies vary by room type, rate plan, and booking channel.
Full details are provided during the booking process and in your confirmation email.
Please review all terms carefully before confirming your reservation.

4. Guest Obligations

You agree to provide accurate and complete information when booking.
You are responsible for complying with all local immigration, health, and legal requirements during your stay.

5. Prohibited Conduct

You agree not to:

Make fraudulent or speculative bookings
Misuse the website or attempt to breach its security
Upload or transmit any viruses, malware, or harmful code
Use automated tools to scrape or extract content from the site
Violate any applicable law or the rights of third parties

6. Intellectual Property

All content on this site (including images, text, design, and logo) is the property of Villa Song Saigon or its licensors. Unauthorized use or reproduction is strictly prohibited.

7. Disclaimer of Warranties

This website and its content are provided “as is” and “as available.”
Villa Song Saigon makes no guarantees or warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted or error-free.

8. Limitation of Liability

To the maximum extent permitted by law, Villa Song Saigon shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your access to or use of the website or services, even if advised of the possibility of such damages.
Total liability, if any, shall not exceed the amount paid by you for the specific reservation or service in question.

9. Communications & Feedback

Any communications you send to us (e.g., feedback, suggestions, inquiries) are considered non-confidential and may be used by Villa Song Saigon for business or improvement purposes without compensation or restriction, unless otherwise agreed in writing.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of the Socialist Republic of Vietnam.
Any disputes arising out of or relating to these Terms shall be resolved by the competent courts of Ho Chi Minh City.
International guests may also be protected under their own local consumer protection laws, which shall apply as required by law.